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Email Authentication: What to Do If Your Emails Don’t Match – Article

If you need an email that uses your domain, our recommendation is that you get set up on Google Workspace for Nonprofits (https://www.google.com/nonprofits/ – free) or Microsoft 365 for Nonprofits (https://www.microsoft.com/en-us/nonprofits/microsoft-365 – free for up to 10 users).

For Google Workspace for Nonprofits:

A helpful article detailing part of the process – https://thedigitalnonprofit.com/how-apply-google-nonprofits/.

Note that the below instructions may vary and can be changed at any time by Google.

  • https://www.google.com/nonprofits/workspace/compare/ – click on Get Started (this will begin the process of setting up your account with Google for Nonprofits)
  • Per Google’s instructions, verify your non-profit status via TechSoup (this may take a few days)
  • In your verification email, once you’ve been fully verified as a non-profit, click on the Activate Products button
  • Log in to your Google for Nonprofits account with the login information you used when you started
  • Under “Activate Google Workspace for Nonprofits” click on Get Started
  • If you are not currently using Google Workspace, click “No”
  • Click on the first link “Sign up for a Google Workspace for Nonprofits trial”
  • Follow the steps and series of questions to start the set up process
  • Get the TXT code for domain verification and send it to support@worshiptimes.org
  • Once TXT records have been added, log back into Google Workspace for Nonprofits (note that this is different from you Google for Nonprofits page and account)
  • Verify your domain
  • Add new emails to Google Workspace for Nonprofits
  • Under Domains, click on Activate Gmail
  • Set up MX records (generic instructions) – send the MX records to support@worshiptimes.org
  • Once you have a primary email that you’d like to use for the website (something like office@, info@, etc), send that email address to support@worshiptimes.org, and we’ll set that up on your website and authenticate it through SendGrid.