Constant Contact – Article
Connect a Subscribe Form to Constant Contact
First submit a support ticket or email us at support@worshiptimes.org so that we can activate the Constant Contact add-on and provide you with instructions on making the connection. Once activated and integrated:
- From your dashboard, go to Forms –> Settings –> Constant Contact to link to your Constant Contact account.
- If one does not already exist, create a new form with a minimum of name and email fields.
- While editing the form, hover over the form’s Settings and click on Constant Contact
- Add a new feed
- Fill out all required fields and relevant optional feeds
- Save the feed
If you’re having any issues, check to make sure there is no blue button at Forms –> Settings –> Constant Contact that says “Connect to Constant Contact.” If you’ve had a recent password change, you may need to reconnect.
Archive List
In order to have an archived list of Constant Contact emails on your website, you must have an Email Plus plan with Constant Contact, and you must be able to maintain adding every email to the archive after it’s been sent. If you’re still interested in this feature, please reach out to us at support@worshiptimes.org or submit a support ticket to get it set up – you’ll need to send us the embed code retrieved by following the instructions at https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/8759-Embed-the-email-archive-widget-on-your-website?lang=en_US.
Important things to note about archiving:
- Archiving can only take place after an email has been sent.
- To archive, click the 3 dots next to a campaign, then “Add to archive.”
- Make sure the subject lines of each campaign are unique.
- In Constant Contact, you’ll see an archive link/button at the bottom of each campaign that has already been archived (in the Campaigns list).
- Clicking on that archive link/button takes you to the full list of items Archived – this is helpful if you need to remove something from the archive.
- It is not possible to bulk archive. Each campaign can only be archived one at a time.
- If archiving multiple campaigns in one sitting, start with the one furthest in the past and move sequentially to the present.
- If archiving multiple campaigns in one sitting, wait 15 minutes in between archiving – otherwise the order doesn’t stay in the order that you archived.
If you already have a list of archived Constant Contact emails on your site, and it’s not updating, please check the following:
- Make sure that you are on a paid plan with Constant Contact. If you have a basic plan, it might be possible to purchase embedding as an add-on by contacting Constant Contact.
- Make sure that you have added emails to the archive per the following method – https://knowledgebase.constantcontact.com/articles/KnowledgeBase/8788-add-or-remove-an-email-from-email-archive?lang=en_US#Archive. Emails can only be added to your archive after they have been sent, and they must be added manually on Constant Contact.
- IMPORTANT – in order to appear in the correct order, emails MUST be archived individually, one at a time. Archive one, refresh the page they appear on until the newly-archived campaign appears (which can take up to 15 minutes), then archive the next one. If you accidentally archive multiple campaigns at once, un-archiving and re-archiving will not change the order.
- If you continue to experience issues, please reach out to us at support@worshiptimes.org or submit a support ticket – let us know what steps you’ve taken, and we’ll take a closer look.